This
is the support page for Forecast Now and Forecast Now+. Most
application problems can be solved by either restarting the device
or reloading the application from the app store. If neither of these resolves your problem,
and it is not addressed in this FAQ, then please email support
What additional content can I access if I subscribe?
If you subscribe you will get unrestricted access to the Animated Forecast Chart. Also included without additional charge is the ability to select different satellite instruments and customize the app start page.
My subscription renewed automatically. Why doesn't my iOS device recognize it?
This can happen occasionally after an app update or iOS update. Please select "Restore Purchases" from the settings menu.
Is my local forecast available anywhere in the United States?
The local environmental information is available for the entire United States, however, some towns are not recognized by the National Weather Service and it may be necessary to enter the zip code instead.
How do I change the forecast location?
There is a menu item on the forecast screen, or by pressing the menu button on the opening screen of an Android device, that allows you to change location by taking you to the location-selection screen. Touching the "+" or "Add" button on this screen will allow you to enter any town or 5-digit zip code in the US to obtain its local forecast. Enter the town as the town name followed by a comma, followed by the two-letter state code. Up to eight locations will be automatically remembered by the application and are presented in the "Locations" screen. You can then easily select from these locations later without having to enter them again.
Why have you changed the radar views
The National Weather Service no longer provides the sources we were using, so we have had to switch to the source they now support. We will continue to research better views, but at the moment this is all that is available.
Will Forecast Now send alerts to my phone?
Not at this time. You will need to start the application to view the latest information from the National Weather Service.